The company, since it was founded, has continuously followed a service ideology "all take the customers as the center" for the development of post-sale service work, mainly manifesting in following two aspects:

I. Training

    Technology training: From the first-level technology, operation or use and concept introduction and the whole system construction, the company presents the most complete training service to the customers. Product training: Has the complete instruction for use to the product compilation, carries on omni-directional training to the customers

II. Technical support

Service response: The 7×24 hour post-sale service response.

Long-distance technical support: Through E-mail, the telephone, the facsimile, the far-end register and so on, we are to provide the long-distance technical support.

Scene technical support: Pledge on arrival of the site in 24 hours.

    You may explain your question by the following means, and then the company will provide the long-distance on-line services according to the situation or it will visit your company to make the technical services.

Method one: Dial the technical support department telephone (0898)36620036

Method two: Transmit your questions to service@hnyld.net. Our post-sale service personnel can contact you in the shortest time and then provide the service support.

Method three: Write message at the communication forum of Hainan Yilida’s official website, our technical support engineers will explain the question for you and provide the on-line services.

Method four: Make registration for becoming the user of Hainan Yilida’s official website - to obtain the membership - to enter the on-line Q/A - to submit your question.